Products purchased through this website may be returned/exchanged. The products must remain unused and must be returned in their original packaging.
Tiger Marrón will only refund damaged goods or money where the damage is attributable to Tiger Marrón. Complaints relating to the delivery of damaged goods/products must be communicated via e-mail or call by the customer to Tiger Marrón within 2 days of delivery. In such a case Tiger Marrón will refund damaged goods or money within 7-10 business days.
Where the product is damaged due to use by the customer, Tiger Marrón may repair the same if repairs are possible at the cost and risk of the customer. The cost of return of such product for repairs will be borne by the customer, the customer will also have to pay the extra cost involved in fixing the product. The after-repair shipping cost will be borne by Tiger Marrón.
Where the customer dislikes a product and wants to exchange it and the product is not personalized/ customized or bespoke, such dislike must be communicated by the customer within 2 days of delivery of the product. The cost of return shipment/delivery regarding the product will be borne by the customer. The customer can print the shipping address of Tiger Marrón from the website and stick it on the original package, the customer is free to choose any shipping company of his / her choice for return shipment of the product. The value of the product will be given to the customer as store credit after deducting 10% of the product cost as cancellation fee. The customer can utilize the credit within 3-months. The re-delivery cost of the new products purchased via store credit will be borne by Tiger Marrón."